Return and Refund Policy
Effective Date: March 30, 2026
At TechClearance, we specialize in limited-quantity, clearance-priced technology products. Due to the nature of our inventory model, all returns and refunds are subject to the terms outlined below.
1. Return Eligibility
We accept returns under the following conditions:
- Return request must be submitted within 7 days of delivery
- Item must be unused, in original condition, and in original packaging
- All accessories, manuals, and components must be included
Returns that do not meet these conditions may be denied.
2. Non-Returnable Items
The following items are not eligible for return:
- Opened or used products (unless defective)
- Items marked as Final Sale
- Clearance items that are explicitly labeled as non-returnable
- Products damaged due to misuse, improper handling, or customer error
3. Defective or Damaged Items
If your item arrives defective or damaged:
- You must contact us within 48 hours of delivery
- Provide photos/videos showing the issue
- We will review and determine eligibility for:
- Replacement (if available), or
- Refund
Failure to report within this timeframe may result in denial of the claim.
4. Return Process
To initiate a return, contact:
Include:
- Order number
- Reason for return
- Photos (if applicable)
If approved:
- You will receive return instructions
- Do not return items without authorization
Unauthorized returns may not be accepted or refunded.
5. Return Shipping Costs
- Customers are responsible for return shipping costs unless:
- Item is defective, or
- We made an error in your order
We recommend using a trackable shipping method, as we are not responsible for lost returns.
6. Restocking Fee
Approved returns may be subject to a restocking fee of up to 15%.
This helps cover:
- Processing costs
- Supplier return fees
- Operational handling
The exact fee (if applied) will be communicated during the return approval process.
7. Refunds
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method
- Processing time: 5–10 business days
Shipping fees (if applicable) are non-refundable, unless the return is due to our error.
8. Order Cancellations
- Orders may be canceled before fulfillment begins
- Once an order has been processed or shipped, it cannot be canceled
If cancellation is approved, a full refund will be issued.
9. Inventory Limitations
Due to our limited-quantity inventory model:
- Replacement items are not guaranteed
- If a replacement is unavailable, a refund will be issued instead
10. Third-Party Fulfillment
Some orders are fulfilled by third-party distributors and partners.
As a result:
- Return approvals may be subject to supplier policies
- Processing times may vary depending on the fulfillment source
11. Abuse & Fraud Prevention
We reserve the right to:
- Deny returns from customers with excessive or suspicious return activity
- Refuse service in cases of abuse or policy manipulation
12. Contact Us
For all return and refund requests:
Email: support@techclearance.deals